Mozilla, the company behind popular internet browser Firefox, email client Thunderbird, is giving users an option to have their support problems for Firefox to be answered live with the opening of Live Chat.
This chat service is not open 24 hours daily yet, but it will eventually when this service evolves itself as time goes on. If your question and troubleshoot procedures doesn’t help you, give Live Chat a shot and get some experience helper’s answer.
Compare Firefox’s support to Internet Explorer’s support base, it is clear Firefox users can get a better leverage of support on top of the already overwhelming great community support in Mozillazine and other Mozilla software community. With Live Chat up, you can now get your solutions as quick as possible, thus leading to the amount of unwanted time spent for your support thread to be answered in the forums.
Beat this Microsoft.
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